FOOTER - Store Policies

NutraSilver Admin

<a href="#guarantee">Guarantee</a> <a href="#shipping-policy">Shipping Policy</a> <a href="#international-deliv">International Deliveries</a> <a href="#international-orders">International Orders</a> <a name="guarantee"> </a> <h2> </h2> <a name="guarantee"></a><a name="guarantee"> <h2>NutraSilver® Guarantee</h2> </a><a name="guarantee"> </a> <div align="center"></div> We pledge to our customers that NutraSilver® will satisfy your reason for purchasing. Therefore, NutraSilver® comes with a money back guarantee for 60 days from shipment. Refunds are available for each customer’s FIRST RETAIL ORDER ONLY. This policy is to insure a minimum of returns. Simply call our toll-free number 888-240-2326 and inform us of your decision to return the product to us so we can arrange for a prompt refund, less shipping and handling and you mail the product to us at: Beneficial Solutions, LLC 1648 Lone Oak Trail Reno, Nevada 89523 If you have serious issues, please contact the owner to discuss how we can ensure your complete satisfaction. <script type='text/javascript' src='http://businesscard2.com/api_1.php/api/embedScript?customerDomain=nutrasilver.businesscard2.com'></script> <h2><a name="shipping-policy"> <h2>Shipping Policy</h2> </a></h2> <a name="shipping-policy"></a><a name="shipping-policy"> </a> Office Hours: Our shipping offices are open from 9am to 5pm Monday through Friday PACIFIC STANDARD TIME and are closed Saturday and Sundays (Please feel free to leave us a message). Our shipping office is closed on all government observed holidays. Shipping Policies: We use the US Postal Service exclusively for all shipping. Business days are Monday through Friday and on non-government observed holidays. Weekends are Saturday and Sundays. Orders placed before noon Pacific time on a business day will ship out the same business day while those after noon Pacific time on a business day will ship the following business (non-weekend) day. Orders placed on the weekend will ship at the next earliest business day which is usually the following Monday. Overnight deliveries: We can not do overnight deliveries internationally, to an APO/ FPO address, or to a Post Office Box. We can not deliver on a Saturday. All overnight orders placed after 11am Pacific Time will not ship out until the next business day. If you live in a rural area, overnight shipping can not be guaranteed by the USPS. <a name="international-deliv"> <h2>International Deliveries:</h2> </a> <a name="international-deliv"></a><a name="international-deliv"> </a> Customs restrictions and warranty issues prevent us from shipping to every international location. Customers are responsible for any additional customs fee. We can not ship overnight to international addresses.  We use the current costs to ship Internationally based upon costs from the USPS Priority Shipping fee structure in flat-rate envelopes. Undeliverable Packages: All packages returned to us are issued a full refund, less S & H. We can not re-ship orders that return to us as undeliverable. Customers are welcome to re-order the products again. Order Fulfillment: We strive to fulfill your order correctly and quickly. In order to maintain the best service to our customers, we have several guidelines in our order processing. Please call customer service to place an order or track your order. We are happy to assist you. Order Cancellations: Cancellations must be made before the order ships. If the product has not shipped, a refund will be issued by the same method of payment the order was originally charged, or the order will be voided. If a cancellation is placed after the order shipped, it is up to the customer to refuse the package or send the package back. Once the package is returned undamaged, a full refund will be issued, less shipping and handling charges. All refunds are processed within 5 business days. We reserve the right to cancel any order at any time. <h2>Authorized Returns</h2> We ask you to give our products a fair and complete test and for that reason, we ask you to at least use the products for 30 days. The 100% product refund policy does not cover the cost of shipping and handling but the product only. Customers must call 1-888-240-2326 for customer service to inform us of your decision to return the product for a refund. Refunds are only available for each customer’s FIRST RETAIL ORDER ONLY. This is to insure a minimum of returns. Customers can order as many products as they wish but we only allow one return for any particular product per customer. We strongly recommend returning packages to us through certified mail with a tracking number. If we did not receive the product back, we will not issue a refund. Proof of delivery can be the delivery confirmation number or signature as required by the USPS. Returns will be processed within 3 business days and a refund issued within 5 business days. Refunds will be issued in the same manner as the original purchase payment method. If this payment method is closed for any reason, we will issue a company check as an alternative payment method. <a name="international-orders"> <h2>International Orders:</h2> </a> <a name="international-orders"></a><a name="international-orders"> </a> Do you have questions about International orders? <div align="center"> <img src="http://static.shopify.com/s/files/1/0031/6712/files/order-nutrasilver.jpg?1260509349" alt="FOOTER - Store Policies"/> <a href="http://www.nutrasilver.com/products/nutrasilver"> CLICK HERE to begin your morgellons disease healing process</a> Better yet, call our toll-free hot-line and discuss how NutraSilver® can help you heal even faster? <h2> <div align="center">1-888-240-2326</div> </h2> </div> 1. If your order is to be shipped outside the USA, the standard shipping charge for all international orders (destinations outside USA) is tied to the USPS Priority Mail International Flat Rate and the delivery time varies between 7 to 21 business days but is usually much closer to 7 days. 2. Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the import of our products. Generally speaking, we have never encountered problems with customs when shipping to most countries worldwide. 3. If the package is seized by Customs for any reason and returned back to us, we will issue you a prompt refund, less the shipping costs. If your order is not returned back to us, we can not issue you a refund. Most orders held by customs are for the purpose of charging import duties and Customs fees. We have had such troubles in less than 1% of our international shipments. If you are not sure, please contact the Customs Office in your country before ordering, as we are not responsible for such charges. 4. Prepayment is required. Payment must be by credit/debit card (Visa, MasterCard and Discovery ONLY) or PayPal. Thank you, NutraSilver®

2009-05-25T14:06:51-07:00

store-policies 3327802

2009-05-25T14:06:51-07:00

316712

FOOTER - Store Policies 2010-03-10T17:52:45-08:00 <a href="#guarantee">Guarantee</a> <a href="#shipping-policy">Shipping Policy</a> <a href="#international-deliv">International Deliveries</a> <a href="#international-orders">International Orders</a> <a name="guarantee"> </a> <h2> </h2> <a name="guarantee"></a><a name="guarantee"> <h2>NutraSilver® Guarantee</h2> </a><a name="guarantee"> </a> <div align="center"></div> We pledge to our customers that NutraSilver® will satisfy your reason for purchasing. Therefore, NutraSilver® comes with a money back guarantee for 60 days from shipment. Refunds are available for each customer’s FIRST RETAIL ORDER ONLY. This policy is to insure a minimum of returns. Simply call our toll-free number 888-240-2326 and inform us of your decision to return the product to us so we can arrange for a prompt refund, less shipping and handling and you mail the product to us at: Beneficial Solutions, LLC 1648 Lone Oak Trail Reno, Nevada 89523 If you have serious issues, please contact the owner to discuss how we can ensure your complete satisfaction. <script type='text/javascript' src='http://businesscard2.com/api_1.php/api/embedScript?customerDomain=nutrasilver.businesscard2.com'></script> <h2><a name="shipping-policy"> <h2>Shipping Policy</h2> </a></h2> <a name="shipping-policy"></a><a name="shipping-policy"> </a> Office Hours: Our shipping offices are open from 9am to 5pm Monday through Friday PACIFIC STANDARD TIME and are closed Saturday and Sundays (Please feel free to leave us a message). Our shipping office is closed on all government observed holidays. Shipping Policies: We use the US Postal Service exclusively for all shipping. Business days are Monday through Friday and on non-government observed holidays. Weekends are Saturday and Sundays. Orders placed before noon Pacific time on a business day will ship out the same business day while those after noon Pacific time on a business day will ship the following business (non-weekend) day. Orders placed on the weekend will ship at the next earliest business day which is usually the following Monday. Overnight deliveries: We can not do overnight deliveries internationally, to an APO/ FPO address, or to a Post Office Box. We can not deliver on a Saturday. All overnight orders placed after 11am Pacific Time will not ship out until the next business day. If you live in a rural area, overnight shipping can not be guaranteed by the USPS. <a name="international-deliv"> <h2>International Deliveries:</h2> </a> <a name="international-deliv"></a><a name="international-deliv"> </a> Customs restrictions and warranty issues prevent us from shipping to every international location. Customers are responsible for any additional customs fee. We can not ship overnight to international addresses.  We use the current costs to ship Internationally based upon costs from the USPS Priority Shipping fee structure in flat-rate envelopes. Undeliverable Packages: All packages returned to us are issued a full refund, less S & H. We can not re-ship orders that return to us as undeliverable. Customers are welcome to re-order the products again. Order Fulfillment: We strive to fulfill your order correctly and quickly. In order to maintain the best service to our customers, we have several guidelines in our order processing. Please call customer service to place an order or track your order. We are happy to assist you. Order Cancellations: Cancellations must be made before the order ships. If the product has not shipped, a refund will be issued by the same method of payment the order was originally charged, or the order will be voided. If a cancellation is placed after the order shipped, it is up to the customer to refuse the package or send the package back. Once the package is returned undamaged, a full refund will be issued, less shipping and handling charges. All refunds are processed within 5 business days. We reserve the right to cancel any order at any time. <h2>Authorized Returns</h2> We ask you to give our products a fair and complete test and for that reason, we ask you to at least use the products for 30 days. The 100% product refund policy does not cover the cost of shipping and handling but the product only. Customers must call 1-888-240-2326 for customer service to inform us of your decision to return the product for a refund. Refunds are only available for each customer’s FIRST RETAIL ORDER ONLY. This is to insure a minimum of returns. Customers can order as many products as they wish but we only allow one return for any particular product per customer. We strongly recommend returning packages to us through certified mail with a tracking number. If we did not receive the product back, we will not issue a refund. Proof of delivery can be the delivery confirmation number or signature as required by the USPS. Returns will be processed within 3 business days and a refund issued within 5 business days. Refunds will be issued in the same manner as the original purchase payment method. If this payment method is closed for any reason, we will issue a company check as an alternative payment method. <a name="international-orders"> <h2>International Orders:</h2> </a> <a name="international-orders"></a><a name="international-orders"> </a> Do you have questions about International orders? <div align="center"> <img src="http://static.shopify.com/s/files/1/0031/6712/files/order-nutrasilver.jpg?1260509349" alt="FOOTER - Store Policies"/> <a href="http://www.nutrasilver.com/products/nutrasilver"> CLICK HERE to begin your morgellons disease healing process</a> Better yet, call our toll-free hot-line and discuss how NutraSilver® can help you heal even faster? <h2> <div align="center">1-888-240-2326</div> </h2> </div> 1. If your order is to be shipped outside the USA, the standard shipping charge for all international orders (destinations outside USA) is tied to the USPS Priority Mail International Flat Rate and the delivery time varies between 7 to 21 business days but is usually much closer to 7 days. 2. Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the import of our products. Generally speaking, we have never encountered problems with customs when shipping to most countries worldwide. 3. If the package is seized by Customs for any reason and returned back to us, we will issue you a prompt refund, less the shipping costs. If your order is not returned back to us, we can not issue you a refund. Most orders held by customs are for the purpose of charging import duties and Customs fees. We have had such troubles in less than 1% of our international shipments. If you are not sure, please contact the Customs Office in your country before ordering, as we are not responsible for such charges. 4. Prepayment is required. Payment must be by credit/debit card (Visa, MasterCard and Discovery ONLY) or PayPal. Thank you, NutraSilver®